Legal
Terms of service
Last updated: May 2026
By using RouteMate you accept these terms. Read them together with the privacy policy and code of conduct. Like established cycle hospitality communities (e.g. Warmshowers), we facilitate contact — we are not party to the relationship between host and guest.
1. Acceptance and eligibility
By registering you confirm you are at least 18 and legally able to accept this agreement. If you do not agree, do not use the service.
2. Nature of the service
RouteMate connects cyclists offering or seeking free hospitality. We are not a travel agency, hotel, insurer, or employer of hosts. We do not guarantee availability, accommodation quality, or user behaviour.
3. Free hospitality and reciprocity
Hospitality on RouteMate is free — no mandatory payment between host and guest for lodging. We encourage reciprocity over time but do not charge registration fees like some legacy platforms.
4. User responsibility
Hosts and guests are solely responsible for their safety, agreements (times, house rules, bike access), compliance with local laws, and any damage. RouteMate does not attend in-person meetings.
5. Accounts and accuracy
Provide accurate profile information. You are responsible for your password and account activity. We may suspend or close accounts for fake profiles, abuse, or conduct violations.
6. Content and licence
By posting text or photos you grant RouteMate a non-exclusive licence to display them on the service. Do not upload illegal, offensive, or rights-infringing content. We may remove reported content.
7. Limitation of liability
To the extent permitted by law, RouteMate is not liable for direct or indirect damages from use of the site or stays between users. The service is provided "as is" during development.
8. Changes and governing law
We may update these terms by publishing a new version. Continued use means acceptance. Italian law applies unless mandatory consumer rights in your country say otherwise.